How Can We Help?
Just pop your question below to get an answer
Search filters the help topics on this page.
How Do I Manage My Accounts and Details?
Find account information and keep your preferences up to date.
Your current accounts
TNB offers current accounts in major currencies. Speak to our team about the account and currency options relevant to your circumstances.
Find your account information
Open All Accounts and choose the relevant account. Account Info shows your IBAN, account number, customer name, joint holder where applicable and SWIFT code.
Update your details
Open Menu → Settings to view your profile. Request phone, email or residential-address changes through secure messaging. Your username cannot be changed.
Personalise your account
Use Account Preferences to edit an account nickname. In Alert Settings, enable alerts, choose your channels and save.
Send a secure message
Open Alerts and Messages → My Messages → Compose New Message. Choose a category and attach files if needed. Messages go to TNB’s Client Support Team.
Information reviewed · 16 October 2026
Related documents
Fillable form
Personal application
Fillable form
Individual details
PDF user guide
Managing your account
PDF user guide
How to view and manage your account settings
Still Looking for an Answer?
Speak to our team and we’ll help you find the right support.
Contact our team