How Can We Help?
Just pop your question below to get an answer
Search filters the help topics on this page.
How Do I Set Up the Cards Portal?
Create your portal login and activate your TNB card.
Create your login
01
Open the TNB Cards Portal and select Create an Account.
02
Enter the invitation code sent to the email address TNB holds for you.
03
Create your password, select Next, then sign in with the username emailed to you.
Invitation code missing?
Check junk mail. If it is still missing, choose I haven’t received my invitation code. Contact our team if you are unsure which email address is registered.
Choose your password
TNB’s guide specifies eight characters, uppercase letters, numbers and special characters. Follow the requirements shown in the portal.
Activate your card
01
Select Cards from the dashboard.
02
Choose the correct card and currency.
03
Enter the last four digits of that card. If activation fails, check the card and currency before retrying.
Before using contactless
Make a chip-and-PIN transaction at an ATM or in a shop first. Contactless becomes available after this initial transaction.
Need card support?
Card Service Help Desk: +350 200 23000.

Still Looking for an Answer?
Speak to our team and we’ll help you find the right support.
Contact our team