A Place to Call Your Own
Explore mortgage options for buying a home or releasing equity from your existing property.
Find your MortgageFind Your Mortgage
Personal Banking,
For What Comes Next
Built Around You
For your everyday
Explore current accounts, personal cards and NetBank for your day-to-day needs, from making payments to managing your money.
For your next chapter
A home of your own, something worth saving for or a project you’ve been thinking about. Find banking options to help you get there.
With people to guide you
From everyday banking to bigger plans, our team is here to help you explore your options and take the next step.
Already a client?
Your Everyday Banking, Right Here
Let’s Get Started
Start a conversation about your everyday banking, home or future plans.
We’ll talk you through your options and explain the details, so you can decide with confidence.
When you’re ready to apply, we’ll explain what documents you need and guide you through the process.
Made for
Your Everyday
Find the right card for your day-to-day spending and wherever your plans take you.
Find Your Card
Let’s Talk About
What Matters to You
Whether you’re managing everyday money, saving for the future or buying a home, speak to our team about your plans and how to get started.
Speak to Our Team
Get to Know Your Team
Our team can help you explore the options and understand the next steps
Christine Bassadone
Head of Personal Banking
Stacy Federico
Relationship Manager
Stacey Carter
Relationship Manager
Steven Vassallo
Account Manager
Jamie Wright
Account Manager
Ana Maria Perez Martin
Assistant Relationship Manager
Carmen Ruiz Ocaña
Assistant Relationship Manager
Arianne Olivera
Account Manager
Why TNB?
Banking expertise rooted in Gibraltar, with an international outlook shaped by the clients we serve
FAQs
How do I open a Personal Banking account?
Start by contacting our team to discuss your banking needs before completing the application forms. We’ll guide you through the account-opening process and explain the information and documents required. Call +350 2000 3000 to get started.
Become a clientWhat documents do I need to become a client?
You’ll need completed application forms, certified identification and proof of your residential address, together with information and supporting documents about your income and source of funds. Our team will confirm the requirements for your circumstances and explain how documents should be certified.
Forms and applicationsHow do I register for and use NetBank?
Contact our team to arrange NetBank access. For first-time enrolment, you’ll need the username emailed by the Bank, your activation code sent by SMS, and the Trusted Novus Bank Mobile Banking app. Follow our enrolment guide to set up access before using NetBank. Step-by-step guides are available through Online Banking Support.
NetBank and app helpWhere can I find fees, interest rates and terms?
Visit our Fees & Interest Rates page for current charges and published interest rates. Our Terms & Conditions explain the general terms governing your banking relationship. For details relating to a particular product or service, speak to our team.
Fees & Interest RatesHow do I report a lost card or suspicious payment?
If your card is lost or stolen, block it immediately through the TNB Card app or Cards Portal. You can also contact Visa International using the emergency numbers on our card-support page. Report any suspicious card payment to Card Services on +350 200 23000. For other suspicious account activity, contact the Bank immediately on +350 2000 3000.
Card supportWho can I speak to about my banking?
Our Account Managers can help with everyday banking, while your Relationship Manager can discuss more complex needs and future plans. Find your usual contact in our team directory, or call +350 2000 3000 and we’ll direct you to the right person.
Our people