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How Do Corporate Payment Approvals Work?
Your NetBank permissions determine whether you can view, prepare or approve payments.
Check your access rights
01
Viewing Rights: view accounts only.
02
Preparation Rights: create pending payment requests.
03
Transaction Rights: access Pending Requests and Pending Approvals.
Prepare or withdraw a request
Complete the payment steps, then open Menu → Approvals & Requests → Pending Requests. Expand a payment or use View Details. Withdraw cancels a request. Search, View and History help locate records.
Approve a payment
Transaction Rights holders open Pending Approvals, review the payment, choose Approve and confirm Yes. Approve the notification in the TNB Mobile Banking app with your PIN or biometrics. NetBank provides a receipt.
Reject and review history
Choose Reject, enter the reason and confirm. History shows approved or rejected transactions; View Details shows recipient and account information and approval activity.
A payment remains pending?
Contact our Corporate team to check the company mandate. TNB’s banking-system FAQ identifies mandate setup as a possible cause.
Related documents
PDF user guide
Corporate Banking Help
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