Let’s Talk About
Your Next Step

A product in mind, a question about fees or help with your banking. Start with a conversation.

A young child playing inside an open moving box, surrounded by packed cardboard boxes

Start With What You Have in Mind

Exploring a product or asking about fees? Start with our Personal Banking team.

A couple sitting among moving boxes, smiling as they pack their belongings together

Interested in a Personal Banking Product?

Current accounts, cards, savings, borrowing or a question about a fee or rate. Tell us what you have in mind and we’ll help you find the right person.

NetBank & App Help

For help accessing or using your digital banking.

Call +350 200 23002

Card Services

For help with your existing card.

Call +350 200 23000

What to Expect

Tell us the product or question you have in mind. You don’t need to know which team to choose.

Our Personal Banking team will help you find the right person for your enquiry.

We’ll explain the options, any information we need and what happens next.

Get to Know Your Team

Our team can help you explore the options and understand the next steps

The People You Can Speak to

Christine Bassadone

Christine Bassadone

Head of Personal Banking

Stacy Federico

Stacy Federico

Relationship Manager

Stacey Carter

Stacey Carter

Relationship Manager

Steven Vassallo

Steven Vassallo

Account Manager

Jamie Wright

Jamie Wright

Account Manager

Ana Maria Perez Martin

Ana Maria Perez Martin

Assistant Relationship Manager

Carmen Ruiz Ocaña

Carmen Ruiz Ocaña

Assistant Relationship Manager

AOPortrait awaiting source photo

Arianne Olivera

Account Manager

Trusted Novus Bank on Main Street

Visit Us on
Main Street

76 Main Street · P.O. Box 143
Gibraltar

Banking hall

Mon–Fri 09:00–16:30

Cashier services

Mon–Fri 09:00–15:30

Get directions

Plan your visit

Closed on weekends. Check bank-holiday hours before visiting.